SHIPPING POLICY
Order Processing
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
Because our apparel is made-to-order, processing times may vary slightly during high-demand periods.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping (U.S.): 3-7 business days after processing
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International Shipping: 7-21 business days
Delivery delays can occasionally occur due to carrier issues beyond our control
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24-48 hours for tracking updates.
Shipping Locations
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United States
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Select international countries (availability shown at checkout)
Lost or Delayed Packages
NEWDAWN is not responsible for delays caused by shipping carriers.
If your package is lost in transit, please contact us at: support@newdawntrainingllc.com
We will assist in filing a claim and help resolve the issue.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 7 days of delivery with:
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Your order number
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Photos of the item
We will arrange a replacement or refund.
Made-To-Order Disclaimer
All NEWDAWN apparel is made-to-order. This allows us to reduce waste and maintain quality, but it also means slightly longer processing times.
Contact
For any shipping-related questions, reach out to: support@newdawntrainingllc.com